Privacy Notice

This Privacy Notice explains how wav.xyz and its affiliates and subsidiaries ("wav.xyz" "we," "our," "us") collect, use, share, store, and secure your information when you use our websites, mobile applications, products, services, and datasets ("Services"), or interact with us in other ways. It also outlines your choices regarding your information.

Overview

wav.xyz is dedicated to protecting your privacy and complying with applicable laws when collecting and processing personal information.

This Privacy Notice covers the following topics:

Our Services may include links to third-party websites. Their information collection practices are governed by their privacy policies, which we encourage you to review.

What Information We Collect

We gather information about you when you provide it directly to us, use our Services, and/or when it is supplied by other sources. This includes Email Address, User Account Information, User Activity Information, and Content, as defined below. The details of each category are described in more detail below.

  1. Information You Provide to Us, including through the Services. We collect information when you input it into the Services (such as filling out a web form, creating or accessing your account, or using our chat function) or otherwise provide it directly to us. For instance, we collect information when you request a demonstration, contact customer support, or communicate with us in other ways, or when we set up an account for you. We may collect your email address and user name.
  2. Information We Collect Automatically When You Use the Services. We collect information about you when you use our Services, such as visiting and browsing our websites, using our mobile applications, and performing certain actions within the Services. For example, we log information about the features you use, your access times, pages viewed, browser type, IP address, Internet service provider and/or mobile carrier, URLs of referring/exit pages, and information about the devices you use to access the Services, including hardware model and operating system version. In connection with your use of the Services, we log information related to your upload, download, processing, access, and playback of media and the associated results generated by the Platform, frequently used search terms, creation of Playlists, social interactions such as your “likes” and comments, and other actions taken.
  3. Information We Collect From Other Sources. We may obtain information about you from third-party partners that market and promote our Services, generate leads for us, resell our Services, or provide other services to us. We also receive information about you from login integration partners when you access the Services through a third party account such as Telegram, or Google. Additionally, we may collect information about you from other sources, including publicly and commercially available sources and other third parties, as allowed by law. The information we collect from these other sources is generally Contact Information.

How We Use Your Information

We use your information to provide, communicate, market, maintain, secure, and improve our Services. Here’s how:

  1. To Provide Services to You. We utilize your information, including Contact Information, User Account Information, User Activity Information, and Content, to deliver the Services to you. This includes verifying your identity when you log in to the Platform (or other secure Services), configuring service features for you, and running the Services.
  2. To Communicate with You. We use your Contact Information and User Account Information to interact with you, such as providing support via email and responding to your inquiries, questions, and comments about wav.xyz’s business, products, and services. We may also send you technical notices, updates, service notifications, security alerts, support, billing, and administrative messages related to your use of the Services.
  3. To Inform You of Offerings. We use your Contact Information and User Activity Information to inform you about wav.xyz’s products, services, offers, promotions, rewards, and events, as well as to provide news and information we think will interest you. Additionally, we aim to understand how you interact with and respond to these communications and advertisements.
  4. To Maintain, Monitor and Secure the Services. We may use User Account Information, User Activity Information, and Content to monitor and analyze trends, usage, and activities related to our Services. This helps us detect, investigate, and prevent suspicious, fraudulent, unauthorized, or illegal activities and ensure the security of the Services. We also communicate with you about any security incidents.
  5. For Legal and Compliance Purposes. We may use Contact Information, User Account Information, User Activity Information, and Content as reasonably needed to (a) comply with any applicable legal obligations, including laws, regulations, legal processes, or government requests, and (b) enforce our agreements, policies, and terms of service. This also includes exercising or defending any legal claims, protecting against legal liability, or otherwise protecting or defending our rights or property.
  6. To Develop and Improve our Products and Services. We may use certain User Activity Information, Submissions, and other Content to enhance our Services, product offerings, and business operations. This includes training and improving the models that power our Services.

How We Share Your Information

We may share your information as detailed below. We do not sell your information to third parties.

  1. With Other Users. When using certain features of the Services, such as sharing or collaboration tools, we may share your information (like your name and email address) and your Content with other users as part of the Services, or as directed by you through specific features.
  2. With Service Providers. We collaborate with third parties who provide us with services such as application development, information systems hosting, infrastructure, maintenance, backup, storage, security, support, and other IT-related services; advertising, marketing, and analytics services; promotion, distribution, resale, and support services related to our products and services; and consulting and other technical or business services. These third-party service providers may need access to your information to perform their services for us. We share your information with these service providers only for our business purposes under written contracts that require them to protect your information in line with this Privacy Notice and use it only as necessary to provide their services.
  3. With Your Consent. We share your information with third parties when you provide your consent or direct us to do so – for example, if you have agreed to be a reference for wav.xyz or provided a testimonial about our Services, or when you use login integrations from third parties like Discord and Google.
  4. For Legal and Compliance Purposes. We may share your information with third parties if we believe that doing so is reasonably necessary to (a) comply with applicable laws, regulations, legal processes, or governmental requests, including national security requirements, (b) enforce our agreements, policies, and terms of service, or defend against legal claims, (c) protect the security or integrity of our products and services, and (d) protect wav.xyz, our customers, employees, or others from harm, legal liability, or illegal activities. Additionally, we may share your information during negotiations or in connection with any merger, sale of all or part of our business or assets, bankruptcy, or similar business transactions.

How We Store and Secure Your Information

wav.xyz has put in place and maintains technical and organizational security measures and other safeguards that are reasonably necessary to ensure the security, confidentiality, and integrity of your information. These measures are designed to protect against unauthorized access, destruction, modification, disclosure, or use of your information, as appropriate based on the nature of the information. We allow access to your information only to those who need it to serve our legitimate business purposes, in line with this Privacy Notice.

While we adhere to generally accepted standards to protect your information, no storage or transmission method is completely secure. You are responsible for safeguarding your password, limiting access to your devices, and signing out of websites after your sessions.

How Long We Retain Your Information

We retain your information for as long as reasonably necessary for the purposes outlined in this Privacy Notice. When deciding on the retention period, we consider several factors, such as whether we need the information to manage your account, deliver the Services, resolve disputes, enforce our agreements, prevent harm, ensure safety, security, and integrity, or protect our rights, property, or products.

Correction and Deletion of Personal Information

  1. If the personal information held by wav.xyz contains erroneous information, you may request us to correct or delete said personal information via the procedure we specify.
  2. If wav.xyz receives a request from you, under the provisions of the preceding paragraph, and we determine that it is necessary to accommodate said request, we will correct or delete the personal information, without delay, and notify you of the fact.

Suspension of Use of Personal Information

If wav.xyz receives a request from you to suspend the use of or delete your personal information (“suspension of use, etc.”) due to it being used beyond the scope of the purpose of use or due to it having been obtained via unlawful means, we shall conduct the necessary investigations without delay and, based on the results, shall suspend our use, etc., of said personal information, and notify you accordingly. However, in cases where the suspension of use of personal information would incur considerable expense, or in other cases where suspension of use would be difficult, and it is possible to take alternative measures necessary to protect your rights and interests, we shall take such alternative measures instead.

Other Important Privacy Information

wav.xyz Acting as a Data Processor
When customers or other parties use certain Services, such as under license agreements related to our Platform and associated Services, they and their designated end users may upload, process, store, and/or share data through the Services. This data, which we generally do not know the contents of, may include personal information. In these situations, we act as a "data processor" or "service provider." We process such data according to the terms and conditions of our written agreements with those customers and parties and any related instructions they provide. This Privacy Notice does not cover our processing of information as a data processor/service provider.

Use by Children
Our Services are not intended for individuals under 13 years old, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information. If you become aware that a child has provided us with personal information, please contact us at [email protected].

Changes to our Privacy Notice
We may update this Privacy Notice periodically. Any changes will be posted on this page, with a revised date at the top. If the changes are significant, we will provide a more prominent notice, such as on the homepages of our websites or login screens for the Services, or through an email notification. We encourage you to review the Privacy Notice each time you access the Services to stay informed about our data privacy practices and your choices regarding your information. If you disagree with this Privacy Notice and/or any changes made, you will need to stop using the Services.

Contact

If you have any questions or concerns about this Privacy Notice, please email us at [email protected].